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F.A.Q.

What competitive advantage does GetGoodEssay.com have over other academic writing services?

Our website’s main advantage relies on the commitment we have towards our clients, and the quality work that we facilitate. We have an established order tracking system, secure payment systems and our customer support team operates twenty four hours daily. Our clients also enjoy direct communication with their assigned writers. We maintain our clients’ confidentiality from the beginning of the process until its completion. Take a look at our “Guarantees” for more information.

What procedures are used to place an order with GetGoodEssay.com?

For our clients’ comfort, our order process has been simplified. Kindly, click on the “Order Now” link. You will receive our services through it. Fill in the order form appropriately.

How can I get a discount for my order?

We have found and hired many English-speaking professional writers, able to produce fantastic papers according to your instructions and guidelines. Apart from having high academic degrees, they have undergone special training to be able to satisfy all your needs.

Our experts specialize in various fields of studies, which gives us an opportunity to assign the most suitable writer to your order.

What is the procedure used to monitor my order?

Our services have a customer support team that works round the clock. Communication is also encouraged between the clients and their assigned writers. This is to make sure that the writing project moves smoothly. You can ask questions; provide further instructions and voice concerns about your papers to your assigned writers. The status of ordered paper is automatically updated in your personal profile, and backup information is also sent to your email.

Which academic formatting styles are available for custom essays?

You can click on the drop box on your order form which offers the four main page formats which include MLA, APA, Chicago, and Turabian styles. Your paper is written according to the format selected. When you don’t want your papers written in a particular format, kindly select the “Not relevant” option.

How do I attach my research material?

We have an upload feature on our order form. You can send us the reference files through this feature. You can also email them to our customer care service at GetGoodEssay.com.

How do I communicate my writer?

Our website has a message board facility which our clients can use to chat with their assigned writers, or with our customer care representatives. We encourage professional communication between our clients and their assigned writers. You can communicate via email, live chat and also phone calls.

What is the selection process for a writer who handles my order?

We select our writers based on their educational background. If the writers have handled your subject within their academic field, they are considered professionally able to handle the academic papers assigned. For your peace of mind, ask your writer to write a short sample of their work before they begin working on your papers.

Are your writers qualified in their subject field?

Our professional writers have great expertise in their respective academic fields which has widened our clientele base. They have earned their degrees in undergraduate studies. We also have professional writers who have earned their Masters degree, and they handle undergraduate assignments and Masters’ papers. We are also pleased to have PhD qualified writers working for us. They handle dissertation thesis assignments. We take them through a thorough hiring process so that we hire the best for our professional team.

How does your refund policy work?

Less than one percent of our custom papers require revision services. Your papers are extensively researched and written from scratch. If for some reason, you are un-satisfied with your papers, we offer free revision services. Additionally, refunds are considered when your papers mistakenly contain plagiarized work, when you have double paid, or when we can’t accept your order due to technical difficulties. The high rate of return clients that we have proves our dedication to your papers.

Is my information secure on your website?

We store the information provided behind a secure firewall with the current encryption standards. We take the privacy of our clients’ data very seriously. The personal information is never shared or sold to the writer or any other third party. The papers and records are kept private. We recommend that you maintain professional communication with your assigned writers.

How quickly can I receive my papers?

We make sure that the papers are delivered within the agreed deadline period between our customers and writers. Kindly check your email regularly or personal profile while your work is in progress. Keep your phone line is active too. Your assigned professional writer may want to clarify an instruction immediately. When we are dealing with urgent orders that need to be completed in hours, our professional writers remain online, giving you updates every hour until the work is completed.

Can my professor know that I have used your writing services for my paper?

Our confidentiality policy ensures that no one else has access to your personal information, even our writers. Your details are only used during the payment process in line with the banking rules. All our employees sign a non-disclosure agreement once hired.

Will I incur any extra charges for services offered?

We maintain a trustworthy relationship with our customers. Hidden costs don’t exist with our services. Additional payments are required only when you change the initial order instructions, or if you request for extra pages to be added. Our Prices page provides you with a calculation system that calculates your total cost before you make your order.

Will my paper be unique and plagiarism free?

We have zero tolerance towards plagiarism. We have Quality Control experts, and sophisticated up-to-date plagiarism detections systems that scans every completed assignment. Your papers are also written from scratch to make sure that they are 100% original. When you receive your assignments they are also 100% plagiarism free.